Returns & Exchanges
At The Northern Line, we want you to be completely satisfied with your home decor and furnishings. If an item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring fragile home goods are securely padded to prevent damage during transit.
Label and Ship
Print your prepaid shipping label, attach it to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing