Frequently Asked Questions
Everything you need to know about bringing Northern style to your home.
How long will it take for my furniture to be delivered?
Standard shipping typically takes 5-7 business days. For larger furniture items or custom orders, delivery can take between 2-4 weeks depending on your location.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made pieces and final sale items are non-refundable.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
How can I track the status of my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with artisans and manufacturers who prioritize sustainable materials and fair labor practices to ensure high-quality, conscious home goods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.